DEMOCRACY, GOVERNMENT & PUBLIC PARTICIPATION


Contents

INTRODUCTION

DEMOCRACY

The principles of democracy
Electroal system and electing a government

PUBLIC PARTICIPATION

How can you participate?
Lobbying (Petitioning and campaigning

Who can you lobby?
Building good relationships with decision-makers and key role-players
Types of lobbyingethods of lobbying
Lobbying during the policy and law-making process
Guidelines to  lobbying

PUBLIC PARTICIPATION IN NATIONAL GOVERNMENT

Structures of national government

The executive branch
The legislative branch

The process of making laws and policies at national level

What is the difference between a law and a policy?
Making new policy
Small policy issues
Making new laws

PUBLIC PARTICIPATION IN PROVINCIAL GOVERNMENT

Structures of provincial government

The executive branch
The legislative branch

The process of making provincial laws and policies

Making new policy
Making new laws

How can you participate in the provincial sphere of government?

PUBLIC PARTICIPATION IN THE LOCAL SPHERE OF GOVERNMENT

Structures of municipal councils

Elected members (councillors)
The mayor
The executive or mayoral committee
The municipal manager
Municipal council officials
Ward committees

Structure and purpose of the ward committee

Purpose of the ward committee
Structure of the ward committee
Role of the ward councillor
Role of the ward committee

What are the opportunities for public participation at local level?

Using ward councillors and ward committees

CHECKLISTS

Lobbying
Making written or verbal submissions


INTRODUCTION

When people vote for direct representatives or political parties, in elections (for government and any other institutions) they are voting for these representatives or parties to make laws and policies on their behalf and to ensure that these are carried out. This is one of the most important principles of democracy. The Constitution sets out the right to vote, participate in political parties and stand in elections, in Section 19.

However, democracy also means that the people who have been elected are accountable in various ways to the people who voted for them. Citizens have a role to play in participating in government and governance processes on an ongoing basis to ensure that the people they vote for carry out their duties and obligations. They have a constitutional right to be involved in these processes in all spheres of government: national, provincial and local. In order to participate effectively in the decision-making and implementation processes you need to know:

This chapter looks at democracy, government and at public participation in a democracy and the practice of these participatory rights and opportunities


DEMOCRACY

Democracy is a way of governing a country. The most common definition of democracy is rule by the people. This means, the people consent to the government running the country. Citizens are given an opportunity to choose, through their right to vote and appoint public representatives to represent them in government. They do this in regular, free and fair elections.

However, the democratic practice of citizens doesn’t end here. Democracy also means that the people who have been elected are accountable in various ways to the people who voted for them. They have to act and deliver on the promises they made during elections to ensure the participation of local communities in future plans and priorities.

All public sector representatives and officials have to be open (transparent) and show good use of that they were entrusted with (accountable)  in their actions and decisions.

When we vote we give the government a mandate to pass and enforce laws on our behalf. In making laws the government has to follow what is written in the constitution and it uses the courts as well as the police and military to enforce the laws.

If the government becomes unpopular or doesn't do what it promised to do then people can vote for another party in the next election and vote the present government out of power. This is essentially how democracy works and why it can be an effective system of government.

The Constitution sets out the principles for how the public service should operate in section 195::

  1. A high standard of professional ethics must be promoted and maintained.
  2. Efficient, economic and effective use of resources must be promoted.
  3. Public administration must be development-oriented.
  4. Services must be provided impartially, fairly, equitably and without bias.
  5. People’s needs must be responded to, and the public must be encouraged to participate in policy-making.
  6. Public administration must be accountable.
  7. Transparency must be fostered by providing the public with timely, accessible and accurate information.
  8. Good human-resource management and career-development practices, to maximise human potential, must be cultivated.

Public administration must be broadly representative of the South African people, with employment and personnel management practices based on ability, objectivity, fairness, and the need to redress the imbalances of the past to achieve broad representation.

The principles of democracy

Democratic principles are ideas which most people believe are essential for a democracy. The most important principles of democracy are:

Public participation

People have a right and a duty to participate in government and in civil society. Public participation includes standing for elections, voting in elections, becoming informed, holding and attending community meetings, joining civil and/or political organisations, paying taxes, protesting and petitioning.

Equality

All people should be treated equally and without discrimination and be given equal opportunities.

Tolerance

While the majority of people rule in a democracy, the rights of minority groups are also protected. Everyone should be allowed to express their opinions and join the political, religious or civil groups of their choice.

Accountability

Government must be accountable to the people for its actions, including the laws that are passed and how these laws are implemented.

Transparency

Government must be open to the public about it's actions. It must allow the public to give input before laws are passed.

Regular, free and fair elections

Elections must happen in a free and fair way, without intimidation, corruption and threats to the public before or during the election. Elections should also be held regularly, every few years. For South Africa, these occur every five years.

Accepting the results of elections

When a political party loses an election, its supporters must accept this result.

Economic freedom

People in a democracy should be allowed to have some kind of private ownership of property and business and they should be allowed to choose their own type of work and join labour unions. The government should not totally control the economy.

Controlling and preventing the abuse of power

There should be ways to prevent government officials from abusing their powers. The courts should be independent and they should have the power to -

Human rights

The human rights of individuals and groups are enshrined and protected in the Bill of Rights. The Bill of rights includes a list of rights and freedoms that are guaranteed to all people in the country. All rights and freedoms need to be protected to prevent these from being violated. Section 7 of the Constitution defines what the Bill of Rights is:.

  1. The Bill of Rights is a cornerstone of democracy in South Africa. It enshrines the  rights of all people in our country and affirms the democratic values of human dignity, equality and freedom.
  2. The state must respect, protect, promote and fulfil the rights in the Bill of Rights.
  3. The rights in the Bill of Rights are subject to the limitations contained or referred to in section 36, or elsewhere in the Bill.

Multi party system

More than one political party must be allowed to participate in elections and play a role in government.  At the local government level, independent ward candidates are also provided for.

Rule of law

The rule of law means that no one is above the law, including the President of the country. Everyone must obey the law and be held accountable if they break the law. The law must also be equally, fairly and consistently enforced.


Electoral System and Electing a government

The Electoral System for the National Assembly is the direct universal adult franchise proportional representation system. 

The local government electoral system differs from the national and provincial electoral system of pure proportional representation. District councils are partially elected on the basis of proportional representation, and partially appointed by the councils of local municipalities within the district.

South Africa holds national, provincial and local elections every five years although the local government elections occur two years after the national and provincial elections. There are debates about aligning the dates of the national and local government elections. However, this would require an amendment to the Constitution.

Having regular, free and fair elections is one of the cornerstones of democracy. This goes together with other important democratic principles such as the right to vote, to choose which party you want to belong to and to accept the results of an election.

There are different ways to elect representatives into government, including the system of proportional representative and the constituency-based system. The South African national and provincial elections are based on the system of proportional representation while the local government electoral system is partly based on proportional representation and constituency-based.

Proportional representation

This means that parties get a certain number of seats in parliament according to the percentage of votes that they get in an election. So, for example, if your party gets 15% of all the votes in the country then it gets 15% of the seats in Parliament .

There are 400 seats in the national parliament. So for every 1% of the vote a party gets 4 seats. This example shows how seats are allocated if only 4 parties have won votes in the election.

National Elections

Example Example

If a party gets this % of the votes:

African National Congress 64 %
Democratic Allaince 20 %
Congress of the People  7%
Inkatha Freedom Party 6 %
Other parties 3%

it will get this number of seats:

256 seats
80 seats
28 seats
24 seats

12 seats

National constituency-based elections

According to this system, the country is divided up into voting areas called constituencies. Each political party chooses one person to represent the party in each constituency. This person is called the party's candidate. People in a constituency, vote for the candidate of their choice. So, a person only goes to parliament  if he or she gets the most votes in that constituency.

The local government electoral system differs from the national and provincial electoral system of pure proportional representation. District councils are partially elected on the basis of proportional representation, and partially appointed by the councils of local municipalities within the district.

In the eight Metropolitan Councils of SA the proportional and constituency based systems apply. The 8 Metropolitan Councils are the City of Johannesburg, The City of Tshwane, EThekwini, Ekurhuleni, Magaung, Buffalo City, the City of Cape Town and Nelson Mandela Bay Municipality.

Local Government Electoral System

The local government electoral system differs from the national and provincial electoral system of pure proportional representation. District councils are partially elected on the basis of proportional representation, and partially appointed by the councils of local municipalities within the district.

In the eight Metropolitan Councils of SA the proportional and constituency based systems apply. The 8 Metropolitan Councils are the City of Johannesburg, The City of Tshwane, EThekwini, Ekurhuleni, Magaung, Buffalo City, the City of Cape Town and Nelson Mandela Bay Municipality.


PUBLIC PARTICIPATION

Public participation means that citizens should be able to interact with government on decisions that affect them. In a democracy, citizens vote for political leaders and representatives of their choice.

Democracy should not end with elections, Government makes thousands of decisions that need input from the people. For example many organisations and individuals make representations to Parliament in public hearimgs when new laws are discussed. At a local level municipalities should consult people on housing developments and the use of public land.

Citizens have a right (and a duty) to have a say in the way in which the government should work. Citizens also pay taxes and have a right to know how this money is being spent. If people don't participate, the government may make decisions without hearing the opinions of the people and as a result will not be transparent and accountable for their actions. This can lead to the abuse of powers. The Constitution says all spheres of government (national, provincial and local) have to make it easy for people to participate in government. Section 118 (1)(a)(b)(i) and (ii) of the Constitution deals  with public access to, and involvement in provincial legislatures, and Chapter 4 of the Local Government Municipal Systems Act is dedicated to community participation.

So, from the above we can see that public participation is an important part of democracy, and in particular for South Africa, because it makes the government -

If you want to participate effectively you need to be properly informed which means:

How can you participate and influence decision making?

Here is a list of ways that you can participate and  influence decision making:  

Voting in elections

The Constitution gives everyone who is 18 years or older the right to vote – in secret - in elections. The Electoral Amendment Act (No 34 of 2003) says a person who is a South African citizen, has a green, bar-coded ID book, and is 16 years old can apply to register as a voter, but if the application is successful, their name can only be placed on the voter’s role once he or she reaches the age of 18 years.

National and Provincial Elections were held in 1994, 1999, 2004 and 2009.  Since 1994 Local Government elections were held in 1995,  2000, 2006 and 2011.

National and Provincial Elections

South Africa's national and provincial elections take place every five years.

Voters vote for a political party, not individuals. The political party then gets a share of seats in Parliament in direct proportion to the number of votes it got in the election. Each party then decides on members to fill the seats it has won. This is called a proportional representation (PR) voting system.

Democratic national and provincial elections have taken place every five years starting in 1994.

Voters are registered to a voting district (VD) and appear on the voters roll only at the voting station in that VD. Special votes are allowed before elections for people who are travelling outside the countryon election day or those who are disabled, infirm, elderly, or heavily pregnant. Prisoners are allowed to vote in national and provincial elections.

Municipal Elections

Municipal elections take place every five years. A mixed or hybrid system, making use of both the ward system (a constituency system)  and the proportional representation (PR) system, is used for municipal elections. The first democratic municipal elections took place in 1995/6, and the first municipal elections run by the IEC took place in 2000.

There are 3 types of Municipal Councils in South Africa:

For metropolitan municipalities, there are 2 types of elections and ballots :

In all local municipalities other than metropolitan municipalities, there are 3 types of elections and ballots:

Municipal By-Elections

By-elections take place within 90 days after a municipal ward council seat becomes vacant due to death, expulsion or resignation of a ward councillor.

Special votes: Municipal elections

A special vote allows a registered voter, who can't vote at their voting station on election day, to apply to vote on special vote day before election day.

Lobbying (campaigning, petitioning)

Lobbying means  trying to influence or persuade individuals or groups with decision-making powers, such as people who make policy or laws, to support a position you believe is right or to take certain action. Organisations and individuals can lobby to directly influence decisions being made in all spheres of government.

Who can you lobby?

In the work you and your organisation does it is important to identify people whose co-operation or influence you need to help you with your work. These are usually decision-makers or key role-players. So, you lobby people who have the power to take action to support the needs and interests of those who do not have direct power and influence.  Lobbying can be used to influence anyone with power, for example:

The two main categories of decision-makers and role-players that you can target are people who support your cause and people who oppose you.

Timing of lobbying (campaigs and  petitions)

Make sure you understand where, when  and how a decision will be made. Find out what rights you have in terms of public participation. Building good relationships with decision-makers and key role-players

One of the most important parts of  lobbying is building relationships with people that you are planning to engage, in other words, decision-makers and key role-players. (See Petitioning and lobbying for examples of these). The stronger the ties of trust, mutual support and credibility between you and the person you are lobbying, the more effective your action will be.

These are some guidelines to building good relationships with key role-players -

EXAMPLE

You want your Municipality to test the drinking water of your community. A local factory has been pumping their waste into the water and it has been making people sick. You will have more chance of someone cooperating with you if you provide them with accurate information, for example by showing them a record of the illnesses in the last month in the affected area (get these from a clinic or hospital) or providing evidence of the company dumping waste in the water. If you are knowledgeable in a certain field, offer to assist and  to help solve the problem.

Types of lobbying

There are many different ways of lobbying, campaigning and petitioning. It is important that the different lobbying activities around an issue are co-ordinated to make sure they have the greatest impact. It is important that strategic thinking precedes your action. 
These strategies can broadly be categorised into 2 groups:

Inside lobbying

Inside lobbying includes a mix of the following:

Outside lobbying,

If  inside lobbying is not effective, you should mobilise more support for your issue through outside lobbying  for example:

Methods of lobbying

The following is a summary of methods you can use for lobbying:

Social media

Meetings

Ask if you can have a face-to-face meeting to present your case. Visit the person in their office or invite them to attend a meeting in the community. Always state clearly why the meeting is important and give them an agenda and a list of possible outcomes from the meeting.   Remember, to say what is in it for the decision-maker, for example, "This meeting will provide you with the opportunity to make direct contact with more than 100 people from the community and to hear their concerns on the issue”

Write letters,

Letters, emails and sms messages are the easiest method to use to lobby but they are not always the most effective. Many people in positions of power have administrative staff who read their mail and sms messages and summarise it for them.  It is always advisable to call a meeting with decision makers, after writing these letters.

 It is important that the different activities around an issue are co-ordinated to make sure they have the greatest impact. So, for example, civil society organisations worked together on the Right to Know Campaign in 2011  to raise concerns about he Protection of Information Bill.. Simultaneous inside – and outside lobbying, campaigning and petititioning, delayed the passing of this Bill and helped to address strong concerns from various civil society organisations and the media.

Ask for an on-site inspection or surprise visit

Invite decision-makers to come and make on-site inspections if appropriate. For example, get the person to come and look at the condition of a school.  Committees of Parliament have scheduled site visits  that can be used to arrange engagements with affected communities or organisations.

Elected officials and municipal officials are the closest to people. Visits and meetings can be arranged more easily with this sphere of government. For example, to invite an official or councillor to explain the budget to a ward committee or organised group in your area.

Informal talks

Talk informally to committee members and decision-makers during tea breaks, etc. Introduce yourself and share your opinions.

Private meetings

Organise meetings with national and provincial ministers, or mayors and their advisors, and local councillors to explain your position.

Public meetings

Attend and observe parliamentary committee debates / local council meetings

Petitions

Petitions can be used to show how much popular support your issue has. You can use a petition to get as many signatures as possible from people in the community or you can get a smaller number of key individuals or organisations to sign a petition in support of your submission.

Public hearings

When a bill is tabled in parliament, public hearings are often held where the public can make their submissions to the parliamentary committee dealing with the issue. This is a key moment to get the policy or law changed.

Telephone calls , Facebook, Twitter, SMSing + other social media networks

Get as many people as possible to telephone the decision-maker. Also use sms, faxes and e-mail, Facebook and Twitter  if possible. Try and get influential and well-known people to telephone. If you cannot speak to the decision-maker, leave a clear message, for example, We are phoning to object to the council closing the local health clinics.

Use the media

Use radio, newspapers and TV to tell your story. Publicity is a very powerful way of persuading someone to take certain action. It always helps to make individual contact with a reporter who is prepared to follow the issue through.

Make submissions

If formal submissions to committees are unsuccessful, you can also make the submission via an influential member, such as a parliamentary member or a member of a local council committee. You can make a submission to draw attention to an issue or to try and influence the policy and law-making process.

Use the legal system

Take a case to court or to one of the human rights commissions set up under the Constitution to investigate claims of human rights abuses. This is usually the last resort, when all avenues of lobbying have failed , and where there has been a failure to address an issue for a long period, or where drastic intervention is needed. This is called public interest litigation.

EXAMPLE

The following example shows the lobbying role played by an NGO or civil society network during the process of amending the Choice on Termination of Pregnancy Act:

Feb 2007
  • Women's health activists come together and develop draft abortion policy proposal which is submitted to Department of Health and the ad hoc Select Committee on Abortion
August 2007
  • NGOs mobilise the media and make their own submissions to the public hearings
  • NGOs mobilize public opinion by running community workshops on abortion reform.
  • NGOs form an alliance
March 2008
  • The alliance of NGOs lobbies parliament through the distribution of pamphlets to parliamentarians and decision-makers and give evidence to parliament in favour of abortion reform.
May 2008
  • Alliance collects data from focus groups to assess community opinion on the Choice on Termination of Pregnancy Act. Research helps in providing improved abortion access for women.
July 2008
  • Parliamentary hearing on implementation of Act; Alliance mobilises support from other organisations to give input for the hearing

Guidelines to effective  lobbying

These are some practical tips on how to lobby decision-makers and/or key role-players -

Engage and intervene early

It is usually better to intervene as early as possible in the process of developing policy and laws. By the time an issue is being debated in parliament, within a municipal Council or being finalised in a government department, it is hard to get it changed significantly.

For this reason, it is important for your organisation to regularly check invitations to public hearings in newspapers, and in the media. There are dedicated websites and organisations that alerts one to these developments. Examples include the Parliamentary Monitoring Group (PMG).  At a local level, it is importantto check local papers as regularly as possible.

Research or Data Collection

When government publishes a draft strategy, policy paper, draft regulations or any form of discussion document, you should research the issue properly to be clear about it and where necessary collect evidence. 

Identify decision-makers

Analyse who has the power to make decisions on your issue and target your strategies in a very focussed way at specific decision-makers... Remember not everyone will agree with your position. Think how the role-player can benefit from agreeing with you and include this in your arguments.

Realise that your target audience may respond in three ways:

In order for your cause/issue to be heard, every effort needs to be made to ensure that decision-makers thoroughly discuss your concerns and do not simply see you as an opponent.

It is important that those who support your cause all agree on the same way forward so that you do not cause confusion among decion-makers. This  requires time, patience and lots of communication.

Be clear about your agenda and goals

Only use advocacy and lobbying that will address issues that have jointly been identified as core matters to improve the quality of life of the community, or interests of the group. Ensure that your arguments are tight and clear, and where possible, provide evidence to support your case.

Be clear about your issue and plan your own alternative, or compromise position. Make sure you have thought through all the options. Know what it is that you want. For example, do you want a parliamentary committee to investigate why a government department has not done a certain job, are you asking for a law to be amended, or  a by-law or regulation to be scrapped?

This will form the basis of your submission to government, your media campaign, your representations to individual ministers or government officials and your networking with other organisations. It is important to -

Propose  solutions

Propose to  committee members or government officials a solution that can work. Avoid threats or aggressive language

Prepare for resistance and opposition

Analyse the opposition's position (to your issue) and develop counterarguments.Often arguments of affordability and resources are used to counter your submission. Make sure that you have sufficient evidence to motivate why additional resources are required to meet your request/demands.

If additional resources are required, or amendments to existing legislation are proposed, try to get professional advice on legal and cost issues.

Listen well

 
When making your submission

Never use blackmail or bribery

Using blackmail, gifts or bribery to persuade someone to take certain action is corruption and unethical behaviour, not lobbying.

Don't be aggressive

Build, don’t damage working relationships

Get commitment and support

Follow up

After the meeting, if appropriate, send a thank-you note. to all in attendance, or to the Chairperson of the Committee.  If commitments were made in the meeting, repeat your understanding of them. If staff members were present, thank and write to the administration too.

Lobby all target groups/relevant authorities

Don't only lobby one department or entity on an issue. Identify the target role-players supporters, allies, opponents and include all of them. For example, an environmental health matter may require engagement with the provincial department of health, the municipal environment health department and the agency responsible for refuse collection, as a start.. You should also lobby all political groups, not just the majority party

Consolidate and build your lobby group

Analyse which individuals and organisations can influence the decision-makers and/or role-players and try to mobilise them to support your issue. Never lobby alone. People with political power are usually more sensitive to lobbying action which represents their voters..

Brief all role-players

Keep other stakeholders informed about what is happening and the outcome of any lobbying action. Use meetings, regular emails, newsletter, sms’s, phonecalls and other social media networks.


Structures of national government and public participation

The different branches of government at national level provide different opportunities for public participation. The following section firstly looks at the structures of national government and secondly at the possibilities for public participation within these structures.

Structures of national government

The executive branch

The executive branch is responsible for the day-to-day running of the country. These are some of the functions of the executive:

Key role-players and structures in the executive

It is important to know what structures exist as they can be useful as a point of entry for your lobbying action.

The President, Cabinet and Deputy Ministers are called the Executive y. The head of state is the President and he/she leads the Cabinet. The President is elected by the National Assembly from among its members, and leads the country, in accordance with the Constitution and the law.

The key role-players in the executive that may play a role in formulating policy or drafting law will be:

Often policy will cut across a number of ministries and departments. Inter-departmental committees are set up, using representatives from different departments, to deal with the policy as a whole. For example, in the case of delivery of water, this may involve the department of water affairs, environmental affairs, tourism, finance and local government affairs. In 2009 Cabinet identified the priorities of government and adopted a new approach to planning and monitoring called the Outcomes Approach. – under the Minister of Performance Monitoring and Evaluation in the Presidency.

12 Outcomes were adopted by Cabinet as follows:

The legislative branch

The legislative branch of government has the following functions:

The legislature consists of national parliament which is made up of different structures, for example, a National Assembly, National Council of Provinces (NCOP) and various parliamentary committees. These are the key structures that you can lobby in the legislature:

Parliamentary committees

The national parliament usually divides the members of parliament into small groups which focus on specific areas of governance. These smaller groups are called parliamentary or portfolio committees. The main role of the portfolio committees is to -

At the time of writing, there were 36 portfolio committees in national parliament, one for each government department and several internal to Parliament. For example there are portfolio committees on correctional services, health and international relations and cooperation.

The parliamentary committees of the National Council of Provinces are called Select Committees. There are 14 select committees.

Other important role-players in the legislature include:

Public participation in the process of making laws and policies at national level

It is important to know how laws and policies are made as these processes provide opportunities for public participation

What is the difference between a law and a policy?

A law sets out standards, procedures and principles which must be followed. If a law is not followed, those responsible for breaking them can be taken to court.

A policy outlines what a ministry hopes to achieve and the methods and principles it will use to achieve them. It states the goals of the ministry. A policy document is not a law but it will often identify a need for new laws in order to be able to achieve its goals.

So, policy sets out the goals and planned activities of government but it needs laws to implement the policy. Laws, on the other hand, when they are being drafted, will be guided by the current policy.

All laws and policies are made in terms of the Constitution and may not contradict the rights embedded in the Constitution.

EXAMPLE

The difference between law and policy

A policy statement says: 'All citizens should have access to 15 litres of water a day'
The law says: 'The national government has the power to regulate the use, flow and control of all water'

Making new policy

This is a basic format to show the process of making new policy:

  1. The government identifies the need for, and drafts a new policy.
  2. Government identifies key issues
    The appropriate department will identify key issues that are relevant to the problem. This is done through research and consultation with people in the field.
  3. Government explores policy options. Once the department has explored the key issues, it will draw up a document outlining the key issues and give suggestions for solving the issues. This document is called a green paper or discussion document, and is open to the public for comment (typically for a few months)
  4. Government finalises the policy
    The Department and Ministry look at all the issues and options, decide which issues are important and how they intend to address these. They also take into account public comment on the green paper or discussion document. Cabinet will have to approve the government's final policy positions. The policy is then published as a white paper. The white paper often forms the basis of laws which have to be passed in order to give effect to the policy.

A SIMPLIFIED VERSION OF MAKING NEW POLICY

Policy stage
Institutions / role players

1.

Government decides it needs new policyGovernment department/clusters
  • executive
  • minister
  • advisors to the minister

2.

Government begins to identify key issuesGovernment departments/clusters
  • departmental committees
  • advisory committees

3.

Government explores options

Government departments/clusters

  • departmental committees
  • advisory committees

4.

Finalising policy

Minister/s (dependant on which departments are responsible for a specific outcome)

  • government department/clusters
  • minister's advisors

When can you participate during the policy-making processes?

There are critical key moments in the policy and law-making process when it is best to lobby. These are linked to -

PARTICIPATING DURING THE POLICY-MAKING PROCESS

Policy stage
Institutions / role players
Opportunity for lobbying

1.

Government decides it needs new policy
  • government departments/clusters
  • cabinet committees
  • minister
  • advisors to the minister
  • media pressure
  • alert government the need for new policy it is considering
  • meet with ministers and advisors
  • alert parliament to need for new policy (via parliamentary committees)

2.

Government begins to identify key issues
  • government departments/clusters
  • departmental task forces
  • advisory committees
  • become part of advisory committees or task forces
  • meet with relevant departments
  • comment on discussion documents
  • attend workshops

3.

Government explores options
  • government departments/clusters
  • departmental task forces
  • advisory committees
  • comment on draft policy
  • meet with department
  • attend parliamentary hearings
  • attend workshops
  • media pressure

4.

Finalising policy
  • minister
  • government departments/clusters (upper level officials)
  • minister's advisors
  • comment on revised draft policy
  • meet with department of minister
  • lobby parliament
  • use media to stimulate public debate
Acknowledgement: Voices in Action: The Contact Trust

Making new laws

The job of drafting new laws is most often done by government departments. The government may decide they need new laws to achieve their objectives or to carry out policies that have been drawn up. A draft bill is a draft law that has not been passed by Parliament. 'Passed' means approved. An act is a law that has been passed by Parliament.

This is a summary of the basic steps for passing a law:

  1. A draft bill is drawn up. A bill can be introduced in the National Assembly by a Cabinet Minister or Deputy Minister, a parliamentary committee, or a member of the National Assembly. The draft bill can be made open to the public for comment. Once the public has made its comment the department will make any changes that they think are necessary.
  2. Minister tables the bill in parliament. The bill is given a number, for example, Bill 25 of 20101
  3. Parliament looks at the contents of the bill and sends it to a parliamentary portfolio committee for consideration.
  4. The parliamentary committee debates the bill. The parliamentary committee may ask the public for comment on the bill. They will then usually hold hearings for anyone to attend where they debate the bill. Once they have made any changes they must send their report back to parliament.
  5. Parliament votes on the bill. At least half the members of the National Assembly must vote in favour of the Bill for it to be approved. If there is no majority, the Bill is rejected.
  6. If the National Assembly has approved the Bill it gets sent to the National Council of Provinces (NCOP). The NCOP considers the Bill. It can approve, suggest changes or reject the Bill. If it approves the Bill, it refers it back to the National Assembly to be passed.

If the bill is about something that only the National Assembly can make law on:

The NCOP can approve the bill or suggest changes but the National Assembly decides what the Bill finally says. Each member of the NCOP has one vote, and a simple majority of members is needed to approve the Bill. (A simple majority means half the votes plus at least one vote must be for the Bill.) – called a Section 75 Bill

If the matter is one that provinces can make law on: (Section 76 Bill)

The NCOP can approve, suggest changes or reject the Bill. To approve the Bill, each province has one vote and at least five of the nine provinces must vote in favour of it.

If the NCOP suggests changes or rejects the bill and the National Assembly doesn't agree, the NCOP can refer the bill to a mediation committee to resolve any differences.

- The mediation committee consists of 9 members of the NCOP and 9 members of the National Assembly.
- If the mediation committee resolves the differences, it refers the bill to the National Assembly to be passed.
- If the National Assembly and NCOP still can't agree, then the National Assembly has to have a special vote to make the bill law. It will only become an act if it gets a two-thirds (66%) majority in the National Assembly.

  1. The NCOP may advertise public hearings on Bills where they ask for public comment. People can also send their written submissions to the NCOP.
  2. The National assembly passes the bill.
  3. Head of state signs the bill and it gets published in the Government Gazette. When this has happened, the bill becomes law and it is called an Act.

MAKING NEW LAWS: NATIONAL SPHERE

PROCESS STAGE
INSTITUTIONS / ROLE PLAYERS

1.

BILL TABLED IN PARLIAMENTPARLIAMENT
  • minister

2.

REFERRED TO PARLIAMENTARY COMMITTEE PARLIAMENTARY COMMITTEE
  • government department
  • the public

3.

COMMITTEE DEBATES BILLPARLIAMENTARY COMMITTEE
  • department / ministry
  • the public

4.

DEBATE AND VOTE ON BILL MINISTER
  • government department
  • minister's advisors

5.

In the case of a Section 76 Bill, BILL REFERRED TO NCOP FOR DEBATE - approves, suggests, changes, rejects NCOP

6.

BILL GOES BACK TO NATIONAL ASSEMBLY - changes implemented, bill passed
Parliament
PARLIAMENT

7.

BILL SENT TO HEAD OF STATE FOR SIGNATUREHEAD OF STATE'S OFFICE

When can you participate during the law-making process?

There are critical key moments in the law-making process when it is best to lobby. These are linked to -

PARTICIPATING DURING THE LAW-MAKING PROCESS PARTICIPATING DURING THE LAW-MAKING PROCESS

LAW-MAKING STAGE INSTITUTION / ROLE PLAYERS OPPORTUNITY FOR INPUT
1 BILL TABLED IN PARLIAMENT
  • national assembly
  • minister
  • party whips
2 BILL REFERRED TO PARLIAMENTARY COMMITTEE WHICH HOLDS PUBLIC HEARINGS
  • parliamentary committee
  • department
  • written submissions
  • oral representations
  • informal lobbying
  • media pressure
3 COMMITTEE DEBATES BILL AND REFERS IT BACK TO PARLIAMENT
  • parliamentary committee
  • written comment
  • informal lobbying
  • oral submissions
  • media pressure
  • lobbying related structures
4

DEBATE AND VOTE ON BILL

  • parliament and NCOP
  • written comment
  • public hearings (NCOP)
  • media pressure
5 BILL SENT TO PRESIDENT'S OFFICE FOR
  • president's office
  • letter of objection
  • media
SIGNATURE

The following example summarizes the policy and legislative processes leading up to the passing of an Act of Parliament, the Water Management Act.

EXAMPLE

Summary of the policy and legislative processes leading up to passing the Water Management Act

2005

  • Technical study team appointed to review water management policy

2006

  • Green paper on an water management policy for South Africa published

2007

January

  • Deadline for comments (on green paper)

2007

January to July

  • Executive (Cabinet) approves broad policy principles of draft White paper
  • Draft White paper on water management policy published

2007

August

  • Deadline for written submissions (on White Paper)
  • Parliamentary committee briefed on draft White paper

2007

August to October

  • Parliamentary committee holds public hearings

2008

up to May

  • Draft white paper amended and adapted

2008

up to May

  • Executive (cabinet) approves final draft of White Paper

2008

May

  • Copy of draft bill sent to various government departments
  • Parliamentary committee (portfolio committee) briefed on draft bill

2008

July

  • Draft Water Management Bill published
  • Deadline for comments on draft bill

2008

August

  • Changes made to bill
  • Public hearings in parliament

2008

September

  • Parliamentary committee debates bill and refers bill to parliament
  • National Assembly passes bill

2008

September to October

  • Bill referred to National Council of Provinces
  • Passed by NCOP with amendments

2008

November

  • Parliamentary committee agrees to amendments
  • Refers bill to national assembly

2008

6th November

  • National assembly accepts changes
  • Refers bill to President's office

2008

27th November

President signs the bill and it is published in the Government Gazette
Acknowledgements to"Voices in Actions" published by The Contact Trust

Structures of provincial government and public participation

You can use the same methods to participate in the provincial sphere of government as the national sphere. This is a summary of how you can participate in the law and policy- making processes in the provincial government.

Structures of provincial government

The executive branch

The executive branch is responsible for the day-to-day running of the province. These are some of the functions of the executive:

Key role-players and structures in the provincial executive

The key role-players in the executive that may play a role in formulating policy or drafting law will be:

The legislative branch

The legislative branch of government is responsible for making laws and developing policy. Every province has a Legislature made up of MPLs.

These are the functions of the legislature:

The legislature consists of the provincial legislature and various committees. These are the key structures that you can lobby in the provincial legislature:

Legislature committees

The provincial legislature usually divides the MPLs (members of provincial legislatures) into small groups which focus on specific areas of governance. These smaller groups are called portfolio or standing committees. The main roles of the portfolio committees are -

There are two types of Committees, However the names and institutional arrangements differ from province to province:

Standing committee are permanent. There are standing committees for each of the portfolios of the executive, for example, Education Committee, Public Transport, Roads and Works Committee. These are called portfolio committees. There are also other standing committees which are not linked to portfolios but more to the running of the legislature, for example, the Public Accounts Committee.

These committees are not permanent and only last for the time it takes them to finish a task.

Other important role-players in the provincial legislature include:

Public participation in the process of making provincial laws and policy

Making new policy

The process of making policy follows the same format in the provincial legislature as in the national legislature.

See Making new policy.

Making new laws

The process of making laws follows the same basic format as in the national legislature. However, there are a few important differences. These are the basic steps for passing a law in the provincial legislature:

  1. A draft bill is drawn up

A draft bill is drawn up, either by an MEC, an MPL or a Standing Committee. The Bill is published in the Provincial Gazette and notices which bring the Bill to the attention of the public are placed in various newspapers. The public have at least 14 days to respond to the bill. Once the public has made its comment the department will make any changes that they think are necessary.

  1. The Speaker introduces the bill in the legislature

It will be sent to the appropriate legislature committee.

  1. The legislature committee debates the bill

The  committee may ask the public for comment on the bill. They will then usually hold public hearings (for anyone to attend) where they debate the bill, call in experts to comment on the bill and make any changes. Once they have made any changes they must send their report back to the legislature.

  1. The legislature debates the bill and votes on it

If there is a majority of votes in favour of the bill, it is passed. If there is no majority, the Bill is rejected.

  1. The Bill becomes an Act

If the legislature passes the bill it then goes to the Premier to sign. It then becomes an Act.

  1. The Act is published in the Provincial Government Gazette.

MAKING LAWS AT PROVINCIAL LEVEL

PROCESS STAGEINSTITUTIONS / ROLE PLAYERS

1.

BILL TABLED IN PROVINCIAL LEGISLATURE
  • legislature
  • minister

2.

REFERRED TO PARLIAMENTARY COMMITTEE
  • legislature committee
  • government department
  • the public

3.

COMMITTEE DEBATES BILL
  • legislature committee
  • department / ministry
  • the public

4.

DEBATE & VOTE ON BILL
  • legislature

5.

BILL SENT TO PREMIER FOR SIGNATURE
  • Premier's office

How can you participate in the law and policy-making processes of provincial government?

You or your organisation can participate in the policy and law-making processes in the following ways:


Structures of local government and public participation in these structures

All the methods of public participation described under “How can you participate?’ can be used at the local level of government.

See How can you participate.

Structures of municipal councils

Each municipality has a council where decisions are made and municipal officials and staff carry out the work of the municipality.

See How a municipality is made up.

The municipality consists of:

The council - Elected members (councillors) who have legislative powers to pass by-laws and approve policies for their area.

The mayor – who is elected by the council to co-ordinate the work of the council; the mayor and /or executive committee act as the executive of the council. The mayor is assisted by a mayoral executive committee.

The executive or mayoral committee - made up of councillors with specific portfolios which match the departments within the municipal administration; they oversee the work of the municipal manager and department heads.

The municipal manager - this is the chief executive officer who is head of the administration of the municipality.

Municipal council officials - people who work for the administration.

Ward committees - Ward committees are mainly advisory committees which can make recommendations on any matter affecting the ward. A ward committee consists of the councilor and a maximum of 10 people from the ward who are elected by the community. The Ward Committee therefore plays a very important role as a link between the community and decision-makers. It provides important opportunities for public participation.

See Ward committees.

Ways of participating in local government

The most important opportunities for public participation at local level are through using ward councillors and ward committees. The ward councillor is the direct link between the local council and the public operating mainly through the structure of the ward committee. It is the councillor’s responsibility to make sure that people are consulted and kept informed about council decisions, development and budget plans and any council programmes that will affect them. The Municipal Systems Act requires that municipalities take steps to ensure the participation of communities in decision-making. Section 16 of the Act considers the following as key areas requiring community participation:

Assessing and approving the budget

Approving the budget is one of the most important functions of the council. The ward councillor should not approve the budget until there has been proper consultation with the ward committee and other stakeholders. So, ward committees play an important role in the process and they should look carefully at all the parts of the budget that will affect the people in their area. All members of the community have the right to observe the special council meeting when the budget is debated and voted on.

Ward committees should also be given regular feedback on the 'cash flow' of the municipality. 'Cash flow' means the movement of money into and out of the municipality's bank account. Ward committees have a right to ask questions about how well the 'cash flow' is being planned and monitored.

Planning and developing the Integrated Development Plan

Ward committees should work closely with the councillor and other community organizations (community-based organizations and NGO’s) to identify priority needs and make sure these needs are included in the budget proposals and Integrated Development Plans.

Monitoring council activities on a regular basis

Ward committees should insist on regular reports and feedback on municipal projects and services, either at ward committee meetings or at public hearings. If necessary they should make constructive suggestions for improvement and if Ward committees should insist on regular reports and feedback on municipal projects and services, either at ward committee meetings or at public hearings.

Performance management

The municipality must have clear goals and specific targets of what has to be done to make sure the goals are achieved. Every department and staff member should be clear what they have to do and how their performance will contribute to achieving overall goals and targets. Performance management means that the performance of individuals, departments and the municipality as a whole should be monitored to make sure the targets are met and that resources are being used efficiently. Council should prepare a report for the ward committee at least once a year that shows how it has performed in relation to their objectives and the budget. This usually happens at the end of the financial year (July of each year). The report and audited financial statements must be made available to the public.

Direct advice and support

Councillors are the most direct form of access people have to government. Usually people will turn to a councillor for direct advice and support. Once a problem has been referred to a councillor, the person should demand to know what the councillor is doing or has done to deal with the problem.

Ask for a councillor clinic to be set up

Request the councillor to set up a regular clinic on specific days at a certain place in the community. This means the councillor must be available to see anyone from the community at these agreed times. Advertise these dates around the community.

Lobbying

Communities can use their councillors to lobby committees, the Mayor and other spheres of government.

See Lobbying
See Problem 1: Lobbying local government

Attend public meetings and hearings

Attend public meetings called by the councillor, ward committee or council. Identify which committees are making decisions about issues that concern you and attend public hearings of these committees. These meetings are open to the public.

Use the media

Approach a local newspaper or community radio station and ask them to write or present a story on an issue that concerns the community, explaining what role the municipal council should play in dealing with the issue.

Get publicity and grow support

Planning and implementation of Municipal Service Partnerships

Ward committees and the community can play an important role in the following ways:

Communities or their representatives can evaluate future service providers and monitor the performance of those providing services.


Mechanisms, procedures and processes for community participation in local government

Section 17 of the Municipal Systems Act requires municipalities to put in place systems for communities to participate in the decision-making process. These include:

Municipalities must ensure that people who cannot read or write, people with disabilities, women and other disadvantaged groups are able to participate in these processes.

Inter-governmental relations and co-operative governance

Inter-governmental relations means the relationships between the three spheres of government. The Constitution states, ‘the three spheres of government are distinctive, interdependent and interrelated’. According to this clause, local government is a sphere of government in its own right, and is not a function or administrative implementing arm of national or provincial government. Although the three spheres of government are autonomous, they exist in a unitary South Africa and have to work together on decision-making and must co-ordinate budgets, policies and activities, particularly for those functions that cut across the spheres.

Co-operative governance

Cooperative governance means that the three spheres of government should work together (co-operate) to provide citizens with a comprehensive package of services. The Constitution states that the three spheres have to assist and support each other, share information and coordinate their efforts.

Implementation of policies and government programmes require close co-operation between the spheres of government, especially at Executive level. For example, local government is represented in the National Council of Provinces, the Financial and Fiscal Commission and on the Budget Council where the Minister of Finance discusses the proposed budget with provincial and local government.

Since 2009, two Ministries were created within the Presidency to strengthen long term planning and performance monitoring. The Ministry for National Planning coordinates the long term planning for development of our country,The Ministry for Monitoring, Evaluation and Administration  monitors the work done on the 12 priority outcomes and the performance of each ministry..

The Money Bills Amendment Procedure and Related Matters Act passed in 2009, enables Parliament to exercise its true oversight role – and empowers the legislature influence the budget directly.

The different spheres of government depend on each other for support in project implementation, and regular communication is essential. For example, when a municipality proposes the development of a new township in its Integrated Development Plan, health and education services have to be provided by provincial government. Water services have to be provided by national government, and finances for housing development have to be transferred from national to provincial government from where it goes to the housing developers approved by the municipality.

Inter-governmental relations

In 2005, the Inter-governmental Relations Framework Act was passed to make sure that the principles in Chapter Three of the Constitution on cooperative government are implemented. The Act seeks to set up mechanisms to coordinate the work of all spheres of government in providing services, alleviating poverty and promoting development. The Act also establishes a line of communication that goes from municipalities to the provinces and directly to the Presidency.

National inter-governmental structures

The President’s Coordinating Council (PCC) is the main coordinating body at national level. It consists of the President, the Deputy President, key Ministers, Premiers and the South African Local Government Association (SALGA). The PCC meets regularly to oversee the implementation of national policies and legislation, and to ensure that national, provincial and local development strategies are aligned to each other. For example, the first meeting of 2011, focused on job creation, especially to ensure coordination amongst the three spheres of government, as undertaken in the President’s State of the Nation Address.

At national level, each department has an Inter-governmental Forum where Ministers meet with provincial MECs and SALGA. These forums are called MinMECs and are attended by heads of departments. The purpose of MinMECs is to consult, coordinate implement and align programmes at national and provincial level.

Provincial inter-governmental structures

The Premier in each province is responsible for coordinating relationships between national, provincial and local government in the province. A Premier’s Inter-governmental Forum (PIF) consists of the Premier, the provincial MEC for local government, other MECs, Metro and District Mayors and other Mayors where necessary. The PIF meets regularly and consults on broad development in the province, as well as on the implementation of national and provincial policy and legislation. It also seeks to coordinate the alignment of provincial and municipal development planning and strategic planning. The PIF reports through the Premier to the PCC.

Further optional forums can be established by the Premier. In the Western Cape, for example there is a Metro Inter-governmental Forum (MIF) where the Provincial Cabinet meets with the Cape Town Mayoral Committee on a regular basis. The reason for this is that around 70% of the provincial population lives in the Metro, and most of the economic and urban development is taking place in that area. There is therefore a huge overlap between the Metro’s budget and responsibilities and those of the Province.

Inter-governmental forums may also be established at district level, where they would consist of the District Mayor and Local Council Mayors. Most of the inter-governmental structures are supported by senior management in the public service and in local government. At times, they will meet separately to prepare for the inter-governmental meetings. The Act provides for technical support structures to be established. Every inter-governmental structure must adopt its own rules to govern internal procedures. Further inter-provincial or inter-municipal forums can also be established where necessary.

Joint implementation and disputes

In many development projects, more than one sphere of government may be involved in implementation. Where necessary, the different organs of state may enter into an implementation protocol that describes the role and responsibility of each organ of state; outlines priorities and desired outcomes; and provides for monitoring, evaluation, resource allocation and dispute settlement procedures.

Any organ of state may declare an inter-governmental dispute. They must ensure that every reasonable effort has been made to avoid or settle the dispute before declaring it. Different organs of state cannot institute judicial proceedings against each other unless an inter-governmental dispute has been declared, and all efforts have been made to resolve the dispute. Once a dispute has been declared, organs of state must designate a facilitator and resolve the dispute.

It is very important for the principles of cooperative government, as contained in the Constitution, to be respected and observed by all spheres of government. It is highly undesirable for different spheres of government to take each other to court. The Inter-governmental Relations Act has been set up to facilitate cooperation and avoid legal proceedings between different spheres of government.

Inter-governmental relations go beyond the Act, and the Municipal Finance Management Act also requires consultation in the budgeting and planning process. At provincial level, technical committees should meet regularly to facilitate contact between departments and municipalities and to make sure that there is an alignment of planning priority strategies and resources between provincial and municipal government.

It is not enough for discussion to take place at PIF – regular contact is necessary to ensure that development is coordinated, fast-tracked, and that obstacles are removed where they impede delivery. This requires ongoing communication and open lines between the different spheres of government.

Traditional leadership, government and public participation

Traditional leaders and councils have an active and important role to play in local government development programmes and service delivery, especially in rural areas. The Traditional Leadership and Governance Framework Act (No 41 of 2003), recognises tribal authorities as traditional councils with important functions linked to local government.

In April 2010 – the Department of Traditional Affairs was established to give support to the National House of Traditional Leaders, the Commission on the Disputes and Claims and the Commission on the Protection of the Rights of the Cultural, Religious and Linguistic Commission. Provincial committees are in the process of being finalized and all claims and disputes about categories of traditional leadership below the kingships, have been received and investigations have begun.

Recognising traditional communities

A community can be recognised as a traditional community if it follows a system of traditional leadership according to its own community’s rules and it follows a system of indigenous and customary law.

Establishing and recognising traditional councils

Once the Premier of the Province has recognised a traditional community it can establish a traditional council. The traditional council must be representative of the community in the following ways:

The traditional council will be able to operate within a defined area.

Functions of traditional councils

The functions of traditional councils are to:

See Drawing up an Integrated Development Plan (IDP).

Traditional councils have to be accountable to the provincial government by keeping proper financial records, by disclosing any gifts received and by following a prescribed code of conduct.

Partnerships between municipalities and traditional councils

Partnerships between municipalities and traditional councils are encouraged and laws must be passed to strengthen these partnerships.

Withdrawal of recognition of traditional communities

Provincial laws must provide for the withdrawal of the recognition of a community as a traditional community as well as withdrawal of the recognition of traditional councils.

A community can request that its recognition as a traditional community be withdrawn and it can request that it be divided into separate traditional communities or merged into single traditional communities. Before a community or council’s recognition is withdrawn, there must be consultation with the provincial house of traditional leaders.

Leadership and removal of traditional leaders

A traditional leader can be removed from office on any of the following grounds:

Houses of traditional leaders

Houses of traditional leaders are structured as follows:

District houses of traditional leaders

A district house of traditional leaders must be established in a district municipal area or metropolitan municipality where there is more than one chieftainship. There should be between 5 and 10 members of the district house. The members are elected by an electorate consisting of all kings, queens or their representatives, chiefs and chieftainesses, living in the district municipality.

The functions of the district house are to advise the district municipality or metropole on matters of:

Where a district house cannot be established, the functions of the district house must be performed by the different traditional councils within the district municipality or metropole.

Resolving disputes

Where there is a dispute involving indigenous and customary law, members of the community and traditional leaders should try and resolve the dispute internally and according to custom.

If a dispute cannot be resolved internally then it must be referred to the relevant provincial house of traditional leaders.

If a provincial house of traditional leaders cannot resolve the dispute then the dispute must be referred to the Premier of the province in consultation with the parties to the dispute and the provincial house of traditional leaders.

The Commission on Traditional Leadership Disputes and Claims

The Act establishes a Commission on Traditional Leadership Disputes and Claims. The powers and functions of the Commission are to investigate the following cases:

Anyone can lodge a dispute with the Commission. They must say what the dispute or claim is about and give all relevant information. The Commission can decide not to consider the dispute or claim because they don’t have enough information. The Commission can also choose to do its own investigations.


PROBLEMS

Lobbying local government

The Municipal Council of Maluti promised that it would provide running water to the whole town before the end of the year. It is now a year later and there is still no running water in some parts of the town. In addition, the rubbish removal service only works sometimes and the rubbish is piling up and causing a health hazard. The residents of the town have been to see the Council but nothing seems to help. They say it is their right in terms of the Constitution to have running water and a proper rubbish removal service.

What is the law?

The Constitution says people have the right to a clean and healthy environment.

It is the job of the Municipal Council to provide facilities and services equally to the whole community. The Integrated Development Plan should include a specific plan for implementation of services and communities have a right to know why the Council is not implementing its plan.

It is government policy to provide a basic amount of free water (6 000l to each poor household, wherever possible.

What can you do?

People can lobby local government and put pressure on them to force them to provide the facilities and services. It is important to check what the municipal council has committed itself to in the IDP and lobby it to implement the plan. There are different ways of doing this and you can help people plan a campaign around implementation of services. These are some of the ways to lobby for better services:

Make a complaint to the South African Human Rights Commission based on the discrimination against your community, and your right to have access to a healthy and safe environment.

See Making a complaint to the SAHRC.


CHECKLISTS

Lobbying

You should find answers to these questions before you start lobbying or campaigning-

  1. What do you want to campaign for (be clear about the result you want to achieve)?
  2. Who has the power to make a decision on that issue?
  3. Who else can influence the decision-maker and how can they be mobilised?
  4. What will the opposition say?
  5. How will the decision-maker benefit from the result you want to achieve?
  6. What lobbying methods should you use?

Making a written or verbal submission

Plan what you are going to say when you make your submission or what you are going to write in your submission. Focus on your main objective and keep this in mind as you develop a simple message.

Use the following format when planning the content:

Written submission

A written submission should follow the same basic format described on the previous page but you should include the following:

Verbal submission

When you make a verbal submission you should aim to:

You can use the written submission as the basis for a verbal presentation. However there are additional factors that apply to a verbal submission. These are: